Terms of service
These terms cover your use of JinglePost at jinglepost.app. By setting up JinglePost, you agree to them.
Who can set it up
Only an adult in the United States who is the child's parent or legal guardian can set it up, give consent and pay. Children use kid mode only on a device where a parent has set it up.
What you get
For each child on your plan ($12 for one child, $24 for up to three), you get one guided letter to Santa and one reply. You can read the reply before releasing it, ask for one different version, and optionally have the reply narrated in a computer-generated Santa voice. Replies are written by AI and checked automatically. You decide whether your child sees them. It's a one-time purchase, not a subscription, and it isn't an ongoing chat.
Safety reviews
Some letters are held for review by a person instead of getting an automatic reply (see Safety & privacy). We may decline to write a reply to a letter. We don't promise that anything in a letter will be kept confidential where the law requires a report. JinglePost is not an emergency, counseling or reporting service.
Acceptable use
Please don't try to get around the letter form, submit other people's information, or disrupt the service.
Payment and refunds
Stripe processes payments. See our refund policy.
Disclaimers
The service is provided "as is", to the extent the law allows. Santa's replies are a keepsake for fun, not advice.
Limitation of liability
To the extent the law allows, Hermes Venture Holdings LLC is not liable for indirect or consequential damages, and our total liability is limited to what you paid.
Changes
If we change these terms, we'll update the date above. If we make a significant change to how we handle children's information, we'll ask for your consent again first.
Contact
Hermes Venture Holdings LLC, support@jinglepost.app